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Your a88h account wallet connects directly to bKash, Nagad and Rocket so you can move funds without switching between apps. Everything — deposit, withdrawal and transaction history — sits inside your account area, and availability depends on your local law and eligible region.
Adding funds to your a88h account starts at the cashier section, which you reach from the main account menu after logging in. We support bKash, Nagad and Rocket as local wallet routes — select the one tied to your registered mobile number. The cashier screen shows the fields you need to complete; follow exactly what appears there, including any reference code shown for that session. Once the transfer is confirmed on your wallet side, your a88h balance reflects it.
From your account menu, select the deposit option. The cashier loads the available wallet and payment routes configured for your account.
Pick the wallet that matches your registered mobile number. Do not use a wallet registered to a different name or number.
Type the amount shown within the limits on screen, then follow the confirmation steps your chosen wallet app displays. Keep the reference code.
After your wallet sends confirmation, open your a88h account balance view. If it has not updated, go to account history before raising a support request.
Withdrawals from your a88h account go back to the wallet you used when you deposited — bKash, Nagad or Rocket. Open the withdrawal section inside your account area; it lists only the routes active on your account. Enter the amount you want to withdraw and confirm it matches the number shown on your registered wallet. The account area will show the status of your request as it moves through the process.
Go to your account area and select the withdrawal option. The screen lists the routes your account has open — only those appear.
Choose bKash, Nagad or Rocket matching your account. Type the amount within the limits the page shows and confirm your wallet number.
Follow only the verification fields the account area displays at that step. Do not submit documents or steps not asked for by the system.
Your account history shows the current status label for each withdrawal. If it stays pending, contact support through the published route rather than resubmitting.
Account verification at a88h follows the fields and prompts your account area actually shows you — we do not publish a fixed list of required documents here because what the system asks depends on your account activity and the region rules that apply to your account. When a verification step is needed, a prompt appears inside your account profile or at the point of a transaction. Follow only those prompts; do not send documents through any channel we have not explicitly linked from within your account area.
Verification steps appear inside your account profile when they are needed. Only act on prompts shown there — not on instructions from external messages or third-party sources.
Your a88h account name and your bKash, Nagad or Rocket wallet name should match. If they do not, the account area will indicate what step to take.
If an upload field appears in your account area, use only what that field requests. The system specifies the type; we do not add requirements beyond what is shown.
When a verification prompt is confusing or a step is not progressing, reach out through the published support route linked in your account area for direct help.
The payment routes on your a88h account are local to Bangladesh. bKash, Nagad and Rocket are the wallet rails configured here — each one connects to your registered mobile number. Bank Transfer is available as an option in the account cashier for accounts where it is shown. The cashier displays only the routes active for your specific account; if a method does not appear, it is not available for your account at this time.
Mobile wallet deposit and withdrawal via your bKash-registered number.
Nagad wallet transfers linked to your account mobile number.
Rocket mobile banking for deposits and withdrawals where shown in your cashier.
Bank Transfer available for accounts where this route appears in the cashier area.
Every deposit and withdrawal you make through a88h generates an entry in your account transaction history. Your bKash, Nagad or Rocket app also records the same transfer on the wallet side. When the two records match on amount, reference code and timing, the transaction is confirmed. If there is a gap between the two — for example your wallet shows a deduction but your a88h balance has not changed — the reference code from the wallet is the key detail to bring to support. Keep a screenshot of the wallet confirmation until your account history shows the corresponding completed entry.
Every cashier session generates a reference code. Copy it from the cashier screen and note it alongside your wallet confirmation. This is the identifier support uses to locate the transaction.
Your a88h account history uses status labels such as pending, processing and completed. A pending entry means the transaction is in progress; completed means both sides have settled.
Open the transaction history from your account profile to see every deposit and withdrawal in order. Filter by date if you are looking for a specific entry from an earlier session.
Save the wallet app confirmation screen and note the reference code until the account history entry shows completed. If the status stays at pending beyond normal session time, this evidence goes to support.
Security on your a88h account covers the connection, your identity and your wallet ownership — these are the three points where problems most often arise and where we put the clearest controls. Always access your account through the correct a88h domain; the address bar is the first thing to check before entering credentials.
Before logging in, confirm you are on the correct a88h address. Bookmark it after your first login. Do not access your account through a link you received in an unsolicited message.
Your account profile name should match the name on your payment wallet. When they align, withdrawals route without additional friction. Update mismatches through the account settings section.
Deposits and withdrawals are processed only to wallets registered in your name — bKash, Nagad or Rocket. Using a wallet registered to someone else causes the transaction to be held for review.
If you see a transaction you do not recognise, or a verification prompt that does not resolve, use the support route linked from your account area. Do not share account credentials with any third party claiming to assist.
These are the questions we hear most often about deposits, withdrawals and account wallet management on a88h. If your specific situation is not covered here, the support route in your account area connects you to someone who can check the actual status of your transaction or account.
bKash, Nagad and Rocket are the local wallet routes configured in the a88h cashier. The cashier shows only the routes active on your account, so check there first. Use only the wallet registered to your own mobile number.
Open your account transaction history first. If the entry shows pending, it is still processing. If no entry appears at all, note the reference code from your bKash app and contact support through the published route in your account area.
The cashier screen shows the minimum and maximum amounts for each payment route at the time of your transaction. We do not publish fixed figures here because they can vary by account and route; check the cashier fields directly before confirming.
Withdrawal processing depends on your account verification status and the wallet network at that time. Do not submit a second withdrawal request for the same amount. Instead, use the support route in your account area and share the reference code from your original request.
A name mismatch between your bKash, Nagad or Rocket wallet and your a88h profile causes transactions to be held for review rather than processed. Correct the mismatch through your account settings before your next deposit or withdrawal attempt.
Account verification prompts appear inside your profile when your account activity triggers them. Follow only the steps shown in that area. If a verification step is unclear or is not advancing, contact support through the link provided in your account area.